National General Distributing
 
   
 

Testimonials

"National General provided availability for high-use stocked items 98.64% of the time, EXCEEDING EVEN THE EXCELLENT threshold! The contractor was meticulous when accepting hazardous materials, which ensured products were not expired or near expiration, and that materials received were from manufacturers approved in the Enterprise Environmental Safety and Occupational Health- Management Information System. The contractor's warranty tracking system was second to none, which ensured that all items received with warranty information were loaded in a data base."
--November, 2012

"National General continues to be very integral in the successful ordering and timely receipt of supply items essential to 509 CES' performance of maintenance requirements on Whiteman AFB. The contractor stepped up and supported the 509 BW all the way during this period of reporting; their efforts are truly appreciated. National General gets the job done!!! The Contractor's entire team (both locally and at corporate levels) is always flexible and cooperative in ensuring the contract performed as required and Government continues to be VERY satisfied with the end results."
--October, 2012

"Given what I know today about the Contractor's ability to execute what they promised in their proposal, I definitely would award to them today given that I had a choice."
--March, 2012

"Personnel have a great relationship with the base customers. The local manager and store personnel are very knowledgeable of their processes and ordering requirements. Their customer service is outstanding."
--March, 2012

"They continue to meet or exceed delivery dates. If there are issues from suppliers, they do an outstanding job notifying the customer and arranging new delivery dates."
--March, 2012

"National General continues to be very integral in the successful ordering and timely receipt of supply items essential to 509 CES' performance of maintenance requirements on Whiteman AFB. The Contractor's entire team (both locally and at corporate levels) is always flexible and cooperative in ensuring the contract performed as required and Government is very satisfied with the end results. The contractor stepped up and supported the 509 BW all the way during this period of reporting, their efforts are truly appreciated. The working relationship btn the Contractor and the Government is OUTSTANDING!!!"
--March, 2012

"National General has met all contractual requirements in providing exceptional quality of service with zero customer complaints during the reporting period."
--November, 2011

"The contractor watches ADD (Agreed Delivery Dates) very closely. Considering over twelve thousand orders were processed during the reporting period, this is a tremendous accomplishment and favorably reflects the effort the contractor put forth to ensure deadlines were met."
--November, 2011

"The COCESS store continues to provide exceptional customer service. Relations between both the on-site/home office personnel and the government have been outstanding."
--November, 2011

"National General Supply, Inc. provided exceptional service to the government during the overall performance of this contract. The quality and timeliness of supplies and service they provided to civil engineering in support of base operations were outstanding. The company's steadfast commitment toward providing the best customer service possible is a reflection of a well managed professional operation. It has been a pleasure working with this contractor. I would definitely recommend them for award of a government contract."
--November, 2011

"National General Supply consistently performed above and beyond the requirements of the contract."
--September, 2011

"The contractor ensured cost controls were in place by obtaining the best value concerning materials for work order requirements."
--September, 2011

"National-General Supply, Inc. continues to provide services in an exceptional manner providing world class services."
-- 12/20/2010

"The hard work and dedication put forth by National General Supply attributed to the success of the Contractor Operated Civil Engineer Supply Store (COCESS)."
-- from government contract assessor, 11/9/2010

"National General Supply Inc. has provided exceptional service to the government during this performance period. The quality and timeliness of supplies and service they provided was simply amazing considering the enormous volume of items purchased and sold to support base civil engineering operations. A knowledgeable and motivated staff combined with exceptional leadership are some noteworthy attributes that enables this company to provide superior service."
-- from government contract assessor, 11/12/2010

 
 
 

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GSA Schedule Contract Holder #GS-06F0087S

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