National General provided availability for high-use stocked items 98.64% of the time, EXCEEDING EVEN
THE EXCELLENT threshold! The contractor's warranty tracking system was second to none, which ensured that all items received with
warranty information were loaded in a data base.
"National General gets the job done!!! The Contractor's entire team (both locally and at corporate levels) is always flexible and cooperative in ensuring the contract performed as required and Government continues to be VERY satisfied with the end results."
"Given what I know today about the Contractor's ability to execute what they promised in their proposal, I definitely would award to them today given that I had a choice."